Every Health Insurance Policy Includes Coverage.
Very Few People Know How To Use It.
Whether health insurance is provided through an insurance agency or a workplace, most people don't know what's covered, who to turn to, or how to act when they truly need it. MediMe Care turns complex policies into personalized, simple and trusted guidance — grounded in the insurance terms and the information already in the policy.
Who Is It For?
Insurance Agencies
Give every client a personal, always-available digital service:
- Help clients understand their insurance
- Reduce repetitive service requests
- Improve the client experience
- Strengthen client loyalty
- Offer an advanced digital service under the agency's brand
Employers & HR
Help employees understand and use the health insurance their workplace provides:
- Reduce repetitive HR questions
- Improve the employee experience
- Increase use of insurance benefits
- Give employees a clear point of contact in the moments they need help
Health Insurance Creates Value Only When People Know How To Use It
Many people struggle to:
The policy contains information.
MediMe Care turns it into clear, practical guidance.
What You Can Do With MediMe Care
Understand My Insurance
Get simple, clear explanations grounded in the actual policy.
Check If A Case May Be Covered
Get a preliminary check of possible coverage, based on the policy terms, before starting a claim.
Prepare To File A Claim
Understand in advance which documents and information may be required.
Get Answers To Insurance Questions
Available 24/7, with a reference to the source the answer is based on.
Understand The Process
Know the next steps and what to expect.
Stay Updated
Get updates and guidance throughout the process.
Benefits For Insurance Agencies
Reduce the load on service teams
Improve the client experience
Strengthen client loyalty
24/7 digital service
Differentiate the agency from competitors
Escalate complex cases to human handling when needed
Benefits For Employers
Reduce the load on HR
Improve the employee experience
Increase use of insurance benefits
Support employees during a medical event
Strengthen the employer brand
Accessible, personal and discreet service
How It Works
The user asks a question
In free, everyday language.
The system checks the policy
and locates the relevant clauses and coverages.
The information is checked against the insurance terms
The answer is based on the policy wording and the information provided.
The user receives personalized guidance
A clear explanation of the possible coverage and the next steps.
Handed to a human when needed
The insurance agency, HR or another professional steps in only when further intervention is required.
Simple. Accurate. Fits Any Organization.
- Private Health Insurance
- Group Health Insurance
- Critical Illness
- Disability
- Long-Term Care
- Life Insurance
- Personal Accident
Traditional Support vs. MediMe Care
- General answers
- Limited to business hours
- Manual review
- Fragmented information
- Handled only after you reach out
- Depends on the assigned rep
- Answers based on the policy
- Available 24/7
- Automatic information lookup and checking
- One clear, consolidated answer
- Guidance and updates throughout the process
- Consistent service with a source reference
Turn Health Insurance Into A Service People Actually Know How To Use.
Give clients or employees digital, personal and always-available guidance — grounded in the policy and the actual insurance terms.
The information provided by MediMe Care is intended for general information and guidance only. It does not constitute insurance, legal or medical advice, and does not guarantee eligibility, coverage or claim approval. Eligibility and coverage are determined according to the policy terms, the circumstances of the case, and the decision of the insurer or authorized party. In case of any discrepancy, the policy wording and official documents prevail.